Help for people who are the victims of flooding, fires, subsidence and other misfortunes. Emergency accommodation 24hrs - 365 days a year.
get in touchWe are unable to provide assistance for homeless persons and to give the contact details for the homeless charity Shelter - 0808 800 4444
If you have been affected by a flood, fire or other issue at your property, the Alternative Accommodation Agency are here to help. We will find swift, stress-free solutions to your accommodation needs and make all the arrangements. No-one wants to go through a traumatic event that leaves them without a place to live so when the worst happens we can relocate you quickly and with the minimum of fuss.
accommodation
We understand that there is a great deal of stress and upheaval involved in relocating, especially in these kinds of situations. However, by using our services you will be relocated as quickly as possible allowing you to get settled and re-establish your daily routine. Everything is taken care of for you professionally and efficiently – we will book and pay for emergency hotel accommodation straight away even if your Loss Adjuster has not been appointed.
In urgent cases we can arrange and fund provisional hotel accommodation ensuring safety and comfort straight away.
We can also provide shorter and longer term accommodation.
We can arrange removals to be carried out to coincide with you moving into to your temporary accommodation and also the safe storage of any items that are not required.
We understand the importance of pets. Our team will work hard to relocate your pets along with you but where this is not possible we will find the solution which works best for you
Where we are simply unable to find you a fully furnished property we can arrange for the hire of all necessary furniture items and white goods for as long as required.
Where a move to temporary accommodation is simply not possible we can arrange for the hire of a traditional static mobile home, or where space is at a premium, a smaller touring-type caravan.
Where subsistence or other urgent payments to occupants are required we are able to make those payments quickly, often by same-day transfer.
When your home is hit by a flood, fire, or a subsidence issue the Alternative Accommodation Agency is here for you 24/7. We will arrange emergency accommodation and then liaise with your insurers or their loss adjusters to find you longer-term accommodation if you are unable to return to your own home.
The Alternative Accommodation Agency was set up especially to provide help and assistance to our customers at a time of crisis. We can guide you through each stage of the process and advise you on the types of accommodation available to you in your area. When we have understood your needs we start work, finding a suitable hotel or B&B as an emergency solution. We then get to work on finding a more suitable longer-term accommodation solution if this is necessary.
We offer emergency accommodation across the whole of the Uk, some of these areas include : Bedfordshire, London, Berkshire, Bristol, Buckinghamshire, Cambridgeshire, Cheshire, Cornwall, Derbyshire, Devon, Dorset, Essex, Gloucestershire, Hampshire, Hertfordshire, Kent, Lancashire, Middlesex, Norfolk, Northamptonshire, Nottinghamshire, Oxfordshire, Somerset, Suffolk, Surrey, Sussex, Warwickshire, & Yorkshire.
You won’t be offered accommodation which is not available or does not comply with current legislation. We will only offer you what can be found at the time that you need it and which we believe suits you and your family’s needs. It is also important to find accommodation that is within the area of your choosing; close to home or work or the children’s school. We will do our best to give you as many suitable options as we can in the areas that you choose.
"Dear Charlotte, thank you for being the only reliable person through all this nightmare, the move went great, many thanks."
Mr G Clowes"Hi Alex, thank you for being so prompt and helpful "
Mrs D E Hughes"Alex, I consider you to be a real star. Your conduct, friendly nature and professionalism are exemplary and were a beacon of light during a particularly difficult time. Thank you so much."
Mr A Dillon"Hi Peter, really appreciate all the help you’ve given my parents and I in sorting hotel arrangements and a rental property following their fire. Everything has been dealt with in a calm smooth and efficient manner and having not been in this position before, you’ve made it all straight forward and comfortable for them as we get them back on their feet. Thank You."
Ms S Austin"Hi Isabel we had a fabulous service from you before and I would like to see what you can offer us again."
Client’s Name"Hi Mandy, I wanted to take a moment to express my utmost thanks to you for your assistance in resolving the accommodation issue for Miss (removed) and her son this afternoon. Despite the extremely short notice – none! you again managed to pull out the stops and source AA that was not only extremely competitive but also met Miss (removed)‘s requirements. I always feel it’s important to flag great service whenever it’s experienced as all too often it’s just acknowledged and left at that. You really have helped us out of a sticky situation today and both myself and (removed) Client Relationship Manager Zurich are extremely grateful to you."
Specialist Technical Incident Manager, Cunningham Lindsey"Dear Neil, We really appreciate all you help with this at what is a horrendous time for us."
Mr & Mrs Walker"Hi Charlotte, Thank you once again for all the support you have given us with arranging accommodation. You have maintained a high level of service and are an asset to the company."
Ms G Robinson"Dear Alex, You really are WONDERFUL!!! Thank you for going above and beyond for us, even if it doesn't work out."
Ms K Stovell"I cannot speak highly enough of Isabel and Neil and all the other staff we have had contact with in the last few months. In a time when loss adjusters and insurers don't get back to you the staff here genuinely look to help you out and understand the importance of having a roof over your head. If you ever find yourself in the unfortunate position of needing to be rehoused be relieved if you are assigned to this company."
M Robins"Hi Isabel, Both my wife and I would like to thank you for all your help over the past 4-5 weeks, we know you have gone out of your way to help us and our young family. It is very much appreciated and we can’t thank you enough."
S & A Howell"We work in an industry where criticism and complaints are easy to come by and compliments are few and far between. Having said that I have been working closely with Alex on several claims of late and I must say her attitude and service is exceptional. Alex is an absolute credit to your team and I really wanted to share the commendation given the above."
ML (Property Adjuster)"Isabel, thank you so much for your help, you have been fantastic."
Linda B"Alex, in my humble opinion you are a STAR!!!"
Allan D
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